FAQ

I have already received an unsatisfactory appraisal. Can your shop help negotiate a better settlement?

Yes! We will work directly with your insurance company to obtain a more substantial coverage amount.

 

Am I required to get more than one estimate?

No, one estimate is all your insurance company requires.

 

Who will contact my insurance company about the repair costs?

We will work directly with your insurance company to guarantee an accurate claim.  For more information on filing your claim, click here.

 

How close will you match the existing paint on the vehicle?

We use a computerized mixing system designed to match factory specifications.

 

Are your technicians certified?

Yes. We employ ASE Certified Technicians and i-Car Certified welders for body repair and finishing.

 

Do your repairs come with a warranty?

Yes. We offer a lifetime warranty on all labor and parts, excluding rust repair and normal wear and tear after delivery.

 

How long will it take to repair my vehicle?

Depending on the amount of damage and parts required, time for each vehicle varies. Average time of repair for most vehicles is 4-5 days.

 

What forms of payment do you accept?

We accept insurance checks, personal checks, debit, Visa, Mastercard, Discover and cash.

 

Do you offer towing services?

Yes. Call (630) 271-0531 and the tow will be billed to our shop.

 

Are rental cars available?

Yes. Call our shop for more details.